Meteor Academy ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, enroll in our courses, or use our educational services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. A. Personal Information You Provide

   • Name, email address, postal address, phone number

   • Payment information (credit/debit card details) processed securely through our payment partners

   • Educational and professional background, resume/CV (if submitted for placement services)

   • Course progress, assignments, assessment results, certificates earned

   • Communication preferences and feedback

   B. Information Collected Automatically

   • IP address, browser type and version, device identifiers

   • Pages viewed, time spent on pages, clickstream data

   • Cookies and similar tracking technologies (see Section 9)

   C. Information from Third Parties

   • Social media profile details (when you log in via Google or Facebook)

   • Transaction confirmations from Razorpay or PayU

   • Employer verification details for placement partnerships

2. How We Use Your Information
   We use personal information to:

   • Provide, operate, and maintain our Services

   • Process enrollments and payments, issue refunds

   • Track course progress and generate certificates

   • Customize and personalize your learning experience

   • Respond to your inquiries and provide customer support

   • Send important updates, newsletters, and promotional offers (with your consent)

   • Analyze usage patterns to improve content and functionality

   • Comply with legal and regulatory obligations and prevent fraud

3. Disclosure of Your Information
   We do not sell or rent your personal data. We may share information only:

   • With service providers (payment processors, hosting providers, email platforms) under confidentiality obligations

   • To comply with legal requirements or respond to lawful requests by public authorities

   • To protect our rights, property, or safety, or that of users or the public

   • With your consent, for example, to share your certificate with prospective employers

4. Data Security
   We implement industry-standard measures to safeguard your data, including:

   • SSL/TLS encryption for data in transit

   • Encrypted storage for sensitive data

   • Access controls and multi-factor authentication for internal systems

   • Regular security audits and vulnerability assessments

5. Data Retention
   We retain personal information for as long as necessary to:

   • Provide our Services and honor our contracts with you

   • Maintain records for certificates and transcripts (minimum seven years)

   • Comply with legal, tax, and accounting requirements

6. Your Rights
   Under applicable data protection laws, you may:

   • Access, correct, or delete your personal information

   • Withdraw consent for marketing communications at any time

   • Request a copy of your course data and certificates

   • Object to or restrict our processing of your personal data
     To exercise any rights, contact us at privacy@meteoracademy.com. We will respond within 30 days.

7. Children’s Privacy
   Our Services are intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe we have inadvertently collected information from someone under 16, please contact privacy@meteoracademy.com to request deletion.

8. International Transfers
   Your information may be processed and stored outside your country of residence, including in India and the United States. We take appropriate safeguards—standard contractual clauses and security measures—to ensure your data remains protected.

9. Cookies & Tracking Technologies
   We use cookies, web beacons, and similar technologies to:

   • Enable core site functionality

   • Remember your preferences

   • Analyze site usage and performance

   • Deliver relevant marketing (with consent)
     You can manage or disable cookies via your browser settings. Blocking essential cookies may affect site functionality.

10. Updates to This Policy
    We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us
    For questions or requests regarding this Privacy Policy, contact:
    Meteor Academy
    Email: privacy@meteoracademy.com
    Phone: +91-98765-43210