term & conditions

Welcome to Meteor Academy! These Terms and Conditions (“Terms”) govern your use of www.meteoracademy.com and all related services provided by Meteor Academy (“we,” “us,” “our”). By accessing or using our website, enrolling in courses, or otherwise using our services (collectively, the “Services”), you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Account Registration

1.1 Eligibility

You must be at least 16 years old to register for an account.
By registering, you represent and warrant that you meet this age requirement.

1.2 Account Details

You agree to provide accurate, current, and complete information when registering.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Account Termination

You may close your account at any time by following the account deletion process in your settings.
We reserve the right to suspend or terminate your account for violation of these Terms or unlawful conduct, without notice.

2. Course Enrollment & Access

2.1 Enrollment

Courses are accessible only after full payment (unless a free trial or coupon applies).
Course fees are displayed in Indian Rupees (INR) and include applicable taxes.

2.2 Access Period

Unless otherwise stated, you receive lifetime access to course materials upon successful enrollment.
We may update or modify course content over time; you retain access to updated materials.

2.3 Usage Restrictions

You may access the course content for your personal, non-commercial use only.
You may not share your login credentials or distribute course materials to others.
Any breach may result in immediate suspension of your access.

3. Payment & Refunds

3.1 Payment Methods

We accept payments via Razorpay, PayU, credit/debit cards, and net banking.
Payment processing is handled by third-party providers; we do not store your card details.

3.2 Pricing

Course prices are subject to change at any time; students who have enrolled pay the price locked at time of purchase.
Group or corporate discount rates may apply as agreed in writing.

3.3 Refund Policy

We offer a 30-day money-back guarantee from the date of purchase if you have completed less than 25% of the course content.
To request a refund, email support@meteoracademy.com with your order details.
Approved refunds are processed to the original payment method within 7-10 business days.
Refund requests after 30 days or for students who have completed more than 25% are not eligible.

4. Intellectual Property

4.1 Our Content

All course materials, videos, text, images, audio, code, and other content (“Content”) are owned or licensed by Meteor Academy.
Content is protected by copyright, trademark, and other intellectual property laws.
You are granted a personal, non-exclusive, non-transferable license to access and use Content solely for your own learning.

4.2 Your Submissions

You retain ownership of any materials you submit (projects, assignments, feedback).
By submitting content, you grant Meteor Academy a worldwide, royalty-free right to use, reproduce, and display your submissions for educational and promotional purposes.

4.3 Prohibited Conduct

You may not copy, distribute, republish, sell, rent, or otherwise exploit Content without our prior written consent.
You may not reverse engineer, decompile, or disassemble any software or code provided as part of the Services.

5. User Conduct & Community Guidelines

5.1 Acceptable Use

Use the Services in a lawful and respectful manner.
Comply with all applicable local, national, and international laws and regulations.

5.2 Prohibited Activities

Harassment, hate speech, or discriminatory language.
Spamming, phishing, or other unsolicited communications.
Uploading or sharing inappropriate, offensive, or infringing content.
Attempting to disrupt or hack the platform or other users.

5.3 Enforcement

We reserve the right to remove content or restrict users who violate these guidelines.
Repeated or severe violations may result in permanent account termination.

6. Privacy & Data Protection

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you consent to the practices described in the Privacy Policy.

7. Disclaimers & Limitation of Liability

7.1 Educational Disclaimer

Course content is for educational purposes only.
We do not guarantee specific career outcomes, job placements, salary increases, or business results.

7.2 Technical Disclaimer

We strive for reliable access but do not guarantee uninterrupted service.
We are not responsible for third-party tools, software, or platforms used in courses.

7.3 Limitation of Liability

To the maximum extent permitted by law, Meteor Academy’s total liability for any claim arising out of or relating to these Terms is limited to the amount you paid for the course in question.
We are not liable for any indirect, incidental, special, or consequential damages.

8. Indemnification

You agree to indemnify and hold Meteor Academy, its officers, employees, and affiliates harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services, your breach of these Terms, or your infringement of any third-party rights.

9. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our website. Significant changes will be communicated via email or in-platform notifications. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Contact Information

For questions or concerns about these Terms, please contact:

Meteor Academy
Email: legal@meteoracademy.com
Support: support@meteoracademy.com
Phone: +91-98765-43210